Privacy Policy
Introduction
Last Updated: 2026
Top Flight Mapping ("Top Flight Mapping," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request a quote, contact us, use our services, or opt in to receive communications from us by email, phone, or SMS/text message. By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
- Personal information such as your name, email address, phone number, business name, project location or service area, and information you submit through forms, emails, calls, or messages.
- Project information, including details about your drone mapping, aerial imaging, site planning, agriculture, thermal imaging, elevation, 3D contour, or related service needs. This may include files, images, property details, job site details, or other information you provide for service delivery.
- Collect website and usage information, including IP address, browser type, device information, pages visited, referring website, cookies, analytics data, and similar tracking technologies.
How We Use Your Information
Respond to quote requests, questions, and service inquiries; provide drone mapping, aerial imaging, site planning, thermal imaging, and related services; schedule meetings, consultations, or project-related communication; send project updates, appointment reminders, customer care messages, and service-related notices; improve our website, services, customer experience, and internal operations; maintain security and prevent fraud or misuse; and comply with legal, regulatory, or operational requirements.
SMS/Text Messaging Privacy
If you provide your phone number and opt in to receive SMS/text messages from Top Flight Mapping, we may send you messages related to customer care and service communication. These messages may include quote follow-ups, appointment reminders, scheduling updates, project updates, service notifications, and responses to your inquiries. Message frequency may vary depending on your interaction with us. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. After you reply STOP, you may receive one final confirmation message. You may reply HELP for assistance. Consent to receive SMS messages is not a condition of purchasing any goods or services.
No Sale or Sharing of Mobile Information
Top Flight Mapping does not sell, rent, or share your personal information for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors or service providers in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Share Information
We may share information only when necessary for legitimate business, legal, or operational purposes, including with service providers who help us operate our website, communications, scheduling, analytics, payment processing, or customer support; contractors, vendors, or partners involved in fulfilling requested services; legal or regulatory authorities when required by law; or successors or assigns in connection with a merger, acquisition, restructuring, or sale of business assets. We do not allow third-party service providers to use your personal information for their own marketing purposes.
Cookies and Tracking Technologies
Our website may use cookies, analytics tools, or similar technologies to understand website traffic, improve performance, and enhance user experience. You may disable cookies through your browser settings, but some parts of the website may not function properly.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to provide services, respond to inquiries, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.
Your Privacy Choices
Depending on your location and applicable law, you may have the right to request access to personal information we have about you, request correction of inaccurate information, request deletion of certain personal information, opt out of certain communications, and withdraw SMS consent by replying STOP. To make a privacy request, contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites or platforms, such as social media pages. We are not responsible for the privacy practices, content, or security of third-party websites.
Children's Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can delete it.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of our website or services after updates are posted means you accept the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us.
You can reach us at: topflightmappingmedia@gmail.com